Customer Care
As a company, we strive to deliver the best customer experience possible. To help us do this, we have created a Customer Care Policy detailing how you can submit feedback on our products and services. We want you to be satisfied with everything about your experience with our brand, so please don't be afraid to share your thoughts!
Addily is committed to providing excellent customer service. The following policies are designed to ensure that all customers are satisfied with their Addily experience.
Addily's Customer Care Policy is to give each customer the best possible service. Addily does everything it can to ensure its customers are happy and satisfied with the product they received. We offer a 7-day return policy and free shipping on all orders over $50, we also have a live chat service for all your questions and concerns as well as a customer support phone line for those who prefer speaking to someone over email or chat.
We are determined to deliver the best to you. We strongly believe that customer care is the most important aspect of any business, whether it be online or offline. We will do our very best to answer your email requests within 24 hours. We offer a wide range of products and base our prices on what other companies charge for similar products in the United States and Nigeria, so we do not attempt to profit by overcharging for accessories. We aim for affordable prices, fast delivery, and excellent service
Privacy & Safety
Addily is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how Addily collects, uses, and does not discloses personal information when you access over the Internet ("Online") our web-based products and services which we offer from time to time.
Addily is a newly established business that ensures the safe, secure, and private use of social media for all its users. By signing up with the Addily application, you agree to be bound by our terms of use. Addily takes privacy very seriously and we will never share your information with third parties unless required by law enforcement.
What we provide to our customers is a detailed privacy and safety policy that can be referred to whenever they have a concern. We strive to be as transparent as possible with all of our users so that they know exactly what we do with their data and where it is stored. We employ industry-standard security measures and have a zero tolerance policy for breaches of user information.
We take your privacy and safety very seriously.
All of the data is encrypted and transferred over a secure connection.
Our support team is available by phone at +234 913 2313518 or +234 901 8223135 in Nigeria.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments (Only Available In Nigeria)